Our goal is to process and ship your order within 5-7 business days of the order being placed. However, during November and December this is not always possible. If you are purchasing something and have a firm deadline for receiving it, it is important you communicate this to us!

Return Policy

We want you to love everything you order from The Hungarian Store! If something isn’t right, we’re here to help.

Returns accepted within 30 days of delivery

Here’s how it works:

  • Items must be unused and in original condition
  • Customer covers the cost of return shipping
  • A 20% restocking fee applies to all returns
  • Original shipping charges are non-refundable – if you were charged a separate shipping fee, that amount will not be refunded
  • Refunds are issued by check within 5-7 business days of receiving your return

About shipping costs: Whether shipping was included in your product price or charged separately, we pay real costs to ship every order. Original shipping charges (when charged separately) are non-refundable. The restocking fee on all returns helps cover these costs and handling time.

If we made a mistake: If you received the wrong item, a damaged item, or we made an error, we’ll make it right! Contact us immediately and we’ll cover all costs, waive the restocking fee, and issue a full refund including any shipping charges.

Special case:

  • Clearance items are final sale

Need to make a return? Email us at [email protected] with your order number. We’ll send you our return address and answer any questions.

About our policy: We’re a small family business dedicated to preserving Hungarian heritage and serving our community. This policy helps us stay sustainable while continuing to bring you authentic Hungarian products and resources.

Questions? We’re here to help at [email protected]

Our Language Classes

Our language classes are conducted live and are not recorded. Our classes are dependent on a minimum number of students. Our instructors are counting on students who are interested in learning and engaged in each class. There is a 100% refund if you cancel 30 days or more prior to the first class, a 50% refund if you cancel 15-29 days prior to the first class, and no refund if you cancel less than two weeks before the first class.

We hope you are inspired to discover, celebrate, and share your Hungarian heritage with those around you! We want you to enjoy the products we offer and we hope some day we get to meet you face-to-face. In the meantime, we encourage you to look through our online store and visit our resource website, Hungarian Living and enjoy our recipes and reflections.